Managing your email notifications

Say Less Office sends you exactly two kinds of email:

  1. When a post is waiting for your review. Your SMM sent something over and needs you to approve or send it back.
  2. When someone comments on a post you can see. Usually your SMM replying to something you asked, or leaving a note on a post.

How to change your notifications

  1. Click your project name at the top-left of the sidebar.
  2. Pick Settings from the menu.
  3. Toggle the switch for either email.
The portal Settings page showing the two email toggles: 'Post is waiting for your review' and 'New comment on your post'

Changes save immediately - no confirm button.

What if you're missing emails you'd expected?

  • Check your spam / junk folder first. Every so often a Say Less Office email lands there and stays.
  • Confirm the toggle is on in Settings. It's easy to have flipped it off months ago and forgotten.
  • Confirm your email is verified. If the address on your account hasn't been verified, Say Less Office won't send to it. You'll see a yellow banner at the top of Settings if that's the case.
  • Reach out to your SMM. If you know a post is waiting on you but the email never arrived, message them. They can cancel the review and re-send it, which fires a fresh notification.